Claims Investigation Support
Investigations
- Lee Thistle:
Former Peel Regional Police officer, having reached the rank
of Detective. Recognized as a pioneer in fraud prevention
in the insurance industry. While with the ICPB, awarded
the Doug Hiron Memorial Award, in recognition for excellence
in insurance fraud investigation. Accepted as an expert
in court. Established and managed two successful internal
insurer SIU’s. Leads TSI’s CIS unit. Specializes
in large loss fires and is a Certified Fraud Examiner and
Certified Fire and Explosion Investigator. Level I and Level
II Fire Investigation certificates from the Ontario Fire
College and a certificate from the University of Sherbrooke
in electrical fire investigation.
- Barb Prouse:
30 years RCMP & CSIS. Security Service, Internal Security, Criminal Investigations, 1,200+ collision investigations including serious injury & fatalities. Conducted 400+ CSIS applicant and internal security interviews. B.A., B.PhysEd., McMaster University. Insurance Institute of Canada - Bodily Injury Claims, Fraud Awareness & Prevention. Specialist in interviewing claimants & witnesses
Collision Reconstruction
- Roy Buchanan:
Level IV Collision Reconstructionist and forensic animator.
Pioneer in forensic animation and developer of Recforms®,
collision reconstruction software used by police and engineers
world-wide. 30 years experience, and 2,000+ reconstructions,
including catastrophic mechanical failures. Considered the
leading Canadian forensic animator. Accepted in court as an
expert in collision reconstruction and forensic animation.
- Dan Mills:
Investigated hundreds of collisions and involved in more than
60 crash tests. Lead Collision Investigator for Transport Canada’s
Vehicle Safety Research Centre (Determine the effectiveness
of Canadian Motor Vehicle Safety Standards). A graduate of
Ryerson University, Bachelors of Technology, Survey Engineering.
Completed numerous collision reconstruction training courses.
Co- authored numerous peer reviewed papers, including Comparative
Analysis of Low Speed Live Occupant Crash Test Results to Current
Literature. Accepted by the Ontario courts and the Financial
Services Commission of Ontario as a collision reconstruction
expert.
- Charles Freeman:
Designated Level IV Collision Reconstructionist, University of Calgary, Engineering. 30 years OPP experience, over 1,500 serious injury and fatality investigations. Level III instructor, Ontario Police College and Ontario Provincial Police Academy. TSI's lead reconstructionist for Eastern Ontario.
Mechanical
- Doug
Lamb:
A licensed appraiser and Class A Mechanic with 35 years in the
automotive industry. An expert in brake system examinations,
he is accepted as an expert witness by the Ontario Motor Vehicle
Industry Counsel.
Surveillance
- Anita Maan:
10+ years surveillance experience on disability insurance claims.
Graduate Sheridan College Law and Security Administration program.
Certificates in various surveillance training courses and in
Criminal Intelligence Analysis and Crime Analysis Applications
programs in the United States.
- Rick Tower:
30 years Peel Regional Police - Intelligence Bureau, Youth Bureau, Traffic Services. Experience in surveillance and
freight security/escort.
Claims Management Consulting
- Mark Edwards:
30 years experience in the Property and Casualty
and Life and Health insurance industries
from the perspective
of
Vice President, General Counsel & Corporate
Secretary, Vice President of Claims, director of
various companies, and consulting.
Change and performance management leader in best
practices claims, legal and dispute
resolution services. Advanced team
leadership, internal management
and supply chain management skills. Lead consultant
in development and preparation of
TSI 1000 Scorecard as well as communicating
issues facing the industry
and TSI’s accomplishments through newsletters
Defacto, which focuses on CIS issues and accomplishments,
and Ideas,
which focuses
on CMC issues
and accomplishments.
- Jim Jasper:
42 years experience in the Property and Casualty
insurance industry in the United States
and Canada. Started in industry
as a management trainee. Chose
claims as area of expertise, holding positions
as road adjuster, Claims Manager, Regional and Head
Office Property Claims Manager, Vice President of Claims.
Moved into general management as Vice President
of Field Operations and Sales, eventually becoming
the
Chief Insurance Operations Officer. Director of various
companies including three insurance companies,
chaired the Business Conduct
Review Committee of the Board. President
of Talisman Consulting Services, an operational
effectiveness management
consulting firm. Change management
specialist with more than 140 general management
consulting projects for Property and Casualty insurers.
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